Next objective… 1000 points! Let’s go!
Who is Desk.com?
Salesforce Desk.com help desk software offers small businesses an all-in-one customer service software solution that will help keep customers happy and loyal. Desk.com can be set up in just hours, and provides multi-channel support, including phone, email, self-help pages, and social media. Not only will this innovative help desk software let your agents more easily serve customers, your small business will have the insights needed to build better products and make smarter, growth-driving decisions.
Who uses Desk.com?
When I help companies to fix security issues I do not ask anything in return.
I come across a security issue on Mixpanel when auditing private client on Cobalt.io and I send to Mixpanel a little security advisory describing a Reflected Filename Download vulnerability with a couple of screenshots.
Mixpanel security team fixed the vulnerability very fast showing that they care about security.
Some people say that it’s the price of fame but I don’t think it’s the case.
Someone is using my name and reputation to contact site owners and sell their security services. Apparently it’s a guy from Pakistan with the Paypal – firstname.lastname@example.org.